Manuals

RCFE Operations Manual

The core day-to-day operations manual that every California RCFE needs on file. Covers all Title 22 required policy areas in a single organized document referenced by staff and administrators.

Regulatory requirement CCR Title 22, Division 6 - Core operational policies required for all licensed RCFEs

What’s included

  • Resident rights and grievance procedure
  • Admission, retention, and discharge policies
  • Medication storage, assistance, and documentation procedures
  • Meal service, nutrition, and dietary accommodation policies
  • Activities and programming requirements
  • Incident reporting and documentation procedures
  • Staff supervision and on-call responsibilities
  • Visitor policy and security procedures
  • Housekeeping and facility maintenance standards
  • Editable Microsoft Word format with table of contents

Who needs this

  • All California RCFE operators (an operations manual is expected at every CDSS inspection)
  • Facilities whose manual is outdated or has not been reviewed since their initial license
  • New licensees building their policy documentation from scratch
Manuals $219
  • Instant download
  • California RCFE compliant
  • Editable Word format
  • One-time purchase
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1

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2

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Download instantly. Your document is emailed and available in your order confirmation immediately after purchase.

3

Customize and use

Fill in your facility-specific details in the editable Word file and include it in your CDSS application or operations.

Questions answered

Frequently asked questions

Is an operations manual required by CDSS?

While CCR Title 22 does not use the term "operations manual," it requires written policies covering every area of facility operation. CDSS inspectors routinely request to see written policies during inspections. An organized operations manual is the standard way to document compliance with these policy requirements.

How often should the operations manual be updated?

At minimum, the manual should be reviewed annually. It should also be updated whenever CDSS regulations change, after any serious incident, or when you add new services (e.g., admitting bedridden or G-tube residents).

Is this the same as the Section B Policies Package?

The Section B Policies Package ($999) is designed for the license application process and is organized by the CDSS application review structure. The Operations Manual ($229) is designed as an ongoing working document for staff and inspections, with a comprehensive table of contents and cross-references.

Does the operations manual cover medication management?

Yes, but at a summary level. For facilities with complex medication management needs, the Medication Management Manual ($229) provides a fully dedicated, CCR §§87465-87476 compliant policy document covering MARs, controlled substances, disposal, and error reporting in depth.

Can this manual be used for staff training?

Yes. The operations manual is an appropriate reference document for staff orientation and ongoing training. You can assign specific sections to new hires and document that they have read and understood the relevant policies.